If your Siebel administrator provides you with the proper authority, then you can customize notifications. You customize the behavior of the Notification icon and the notification panes. For more information, see Reviewing Notifications.
To customize notifications
From the application-level menu, choose Tools, then User Preferences.
The User Preferences screen appears.
Navigate to the Message Broadcasting view.
The Message Broadcasting form appears.
In the Message Broadcasting form, complete the fields as needed.
Some fields are described in the following table.
Field | Description |
---|---|
Scroll Speed | Select a speed at which messages scroll across the bottom of the application window. Values include: Stopped, Slow, Medium, or Fast. This field does not apply to the Siebel Open UI client. |
Arrow Scroll Speed | Select a speed at which messages scroll when you click the arrows at either end of the message bar. Values include: Stopped, Slow, Medium, or Fast. This field does not apply to the Siebel Open UI client. |
Mouseover Pause Speed | Select a speed at which the messages scroll when your place your cursor over the message bar. Values include: Stopped, Slow, Medium, or Fast. This field does not apply to the Siebel Open UI client. |
Update Interval (Seconds) | Type the time interval in seconds at which you want notifications to refresh. This field applies to the Notification icon and notification panes. |
Prefix of Normal Priority Message | Type the text to appear before a normal-priority message. For example, you might want the letter N to appear before a normal-priority message to indicate it is a normal-priority message. A letter is useful if you have difficulty distinguishing the colors of these messages. This field applies to the notification panes.
For HTML messages, instead of entering <N>, enter <N> because the Siebel application does not recognize the less than character (<) and the greater than character (>). |
Prefix of High Priority Message | Type the text to appear before a high-priority message. For example, you might want the letter H to appear before a high-priority message to indicate it is a high-priority message. A letter is useful if you have difficulty distinguishing the colors of these messages. This field applies to the notification panes.
For HTML messages, instead of entering <H>, enter <H> because the Siebel application does not recognize the less than character (<) and the greater than character (>). |
Prefix of Urgent Priority Message | Type the text to appear before an urgent-priority message. For example, you might want the letter U to appear before an urgent message to indicate it is an urgent message. A letter is useful if you have difficulty distinguishing the colors of these messages. This field applies to the notification panes.
For HTML messages, instead of entering <U>, enter <U> because the Siebel application does not recognize the less than character (<) and the greater than character (>). |
Show | Select this check box to show the functionality for notifications in the application window. This field applies to the Notification icon and notification panes. |