Using Email

This module describes how to use email. It includes the following topics:

• Replying to Incoming Messages

• Resending Outgoing Messages

• Resending Outgoing Messages That have Failed Because of Incorrect Email Addresses

• Using Templates in Outgoing Messages

• Saving Drafts of Outgoing Messages

• Retrieving Drafts of Outgoing Messages

• Saving Messages as a Template

• Specifying Preferences for Outbound Communications

• Sending Email Messages Using an External Email Client in Siebel Open UI