| Siebel Customer Relationship Management Innovation Pack 2016 |
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Table: Communication Management Keyboard Shortcuts lists the keyboard shortcuts you can use to share information with others in Siebel CRM.
Table 15-9 Communication Management Keyboard Shortcuts
| Action | Keyboard Shortcut | Context |
|---|---|---|
|
Go to the Correspondence screen to send a letter. |
CTRL+L |
Record |
|
Open a dialog box to send an email. |
F9 |
Record |
|
Open a dialog box to send a fax. |
CTRL+F9 |
Record |
|
Open a dialog box to send a page. |
SHIFT+F9 |
Record |
|
Open a dialog box to send an outbound wireless message. |
ALT+F9 |
Record |
|
View a work item. |
SHIFT+F8 |
Record |
|
Set work mode to ready. |
CTRL+F2 |
Record |
|
Set work mode to not ready |
CTRL+F3 |
Record |
|
Set work mode to other. |
CTRL+F4 |
Record |
|
Set work mode to after call work. |
CTRL+F5 |
Record |
|
Set work mode to busy. |
CTRL+F6 |
Record |